You may need to Run the compatibility troubleshooter. Sorry to hear you're experiencing this issue! When you have a moment please keep updated as to your progress

Thoroughly research any productĪdvertised on the site before you decide to download and install it. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. I apologize but the steps are too long and too complex to paste here.ĭisclaimer: This is a non-Microsoft website. After noting the disclaimer please proceed to the site and follow Which means the Paperport version you're using might need to be updated.īelow is a link to a tutorial page where you find the link to download the updated Paperport 14.5 already patched and step by step instructions on installation, uninstalling, and troubleshooting. Hello my name is Bradford and I'm an Independent Advisor for the Microsoft Community and I will try to resolve your problem with your Paperport 14 installation.Īccording to what I've seen on the internet the only compatible version of Paperport with Windows 10 is Paperport 14.5 with patch 1. Compatibility problem with Paperport Version 14 in Windows 10